Encounter Codes for Primary Care Nurses

Encounter codes: your guide to using them in practice
These encounter codes have been in effect since October 1, 2025 and are now part of everyday nursing documentation across British Columbia. This page is your central hub for using them with confidence: what each code covers, how to apply them in your setting, downloadable resources, and webinar recordings you can revisit any time.
Background
The codes were developed through a Ministry of Health review, shaped by extensive consultation with nurses across the province. That work focused on making the codes practical, relevant, and reflective of the realities of nursing practice. We are grateful to the nurses who contributed their expertise and helped shape a system that better supports care delivery and documentation.
Please note
The resources on this site are intended for nurses who are not employed by a health authority. If you work for a health authority, please consult your management and professional practice team before using or applying these materials.

NURSES

This is your hub for practical resources, events, and learning supports through this transition

Latest Resources

Find guides, documents, and short videos to build a clear understanding of encounter coding for primary care nurses.

Events & Recordings

View webinar recordings or reach out to our team if you want to have a focused 1:1 learning session.

LATEST RESOURCES

The following resources and videos have been developed by NNPBC with the support of the Ministry of Health. They are designed to provide primary care nurses with the essential information needed for the rollout of the new encounter codes. These materials are not intended to be exhaustive. If you notice any errors or inconsistencies, please contact our team so we can address them.

Key Definitions

Setting up your MSP & Payee Number

Case Examples

This document shares 10 different clinical scenarios and provides examples of the possible ways to code each using the new encounter codes.

Frequently Asked Questions

Our team will regularly update this section with common questions and answers. Check back often to see the latest updates.

EVENTS & RECORDINGS

Webinar Recording

[September 23, 2025]
Encounter Coding Essentials: What Primary Care Nurses in BC Need to Know

Webinar Presentation Slides

PRIMARY CARE CIRCLE

Who is the Primary Care Circle?
If you work alongside Primary Care Nurses, this page is for you. The Primary Care Circle includes clinic leads, physicians, nurse practitioners, medical office assistants, and others who play a role in supporting encounter coding.
Here, you’ll find the information and tools you need to understand the codes, stay aligned as a team, and ensure nurses feel supported.

Webinar Recording

[ September 19, 2025 ]
Enhancing Primary Care Through Accurate Nurse Encounter Coding:
Practical Support Clinics

Audience: Clinic Leads, Medical Office Assistants, Divisions of Family Practice, Professional Associations

Contact Us

Nursing Initiatives for Primary Care is a partnership between the Ministry of Health and Nurses and Nurse Practitioners of BC (NNPBC). We are working together to ensure primary care nurses and their teams have the tools and resources they need to deliver quality patient care.📧 Email us: [email protected]
For any questions about encounter coding, training sessions, or accessing resources, please reach out to our team via email or using the form below.
Other Supports and Contacts:
In addition to our team, the following organizations can help answer questions or provide support related to encounter coding, EMRs, and team-based care:

Organization / ResourceSupport OfferedContact Information
Doctors of BC PSP TeamsEMR and team workflow, team-based care, QI supports, additional resources[email protected]
DoBC Doctors Technology OfficeTechnical support[email protected]
PCN ToolkitTools and resources for Primary Care Networkspcnbc.ca/en/pcn
Divisions of Family Practice / PCNsLocal resource supports and guidanceContact your local Division or PCN
HIBC / TeleplanTechnical problems, billing errors/issues, MSP & Payee numbers1-866-456-6950 or Visit the Website

Last revised: June 2026 | © NNPBC – Nursing Initiatives for Primary Care (NIPC) Program